![]() Note that it can take a little while after resetting a device before you receive a GPS signal. In some cases, if the software on your navigation device is not working as expected, you may need to reset the device. Your navigation device is not working correctly and needs to be reset. Make sure that the battery of your device is fully charged. Your device needs to have the latest software installed.ĭetailed steps for updating the software of the device. ![]() Try moving to an area with an open view of the sky if possible. If you are in a wooded area, near tall buildings or water it can take longer than normal for your device to receive a GPS signal. Follow the checklist below to find the solution that works for you. There are several possible causes for GPS issues. ![]() Note that even under optimal circumstances it can take a couple of minutes for your device to receive a signal. If your navigation device doesn't receive a GPS* signal, your driving view may appear grey, your location icon may appear grey, or you may see an error message on the screen, depending on which device you have. ![]()
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